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Privacy Policy

About this policy

At HANDYTECMOBI S.A. we are committed to protecting the privacy of our customers and users. This privacy policy explains in summary how we collect, use, share and protect personal data and confidential content, in the context of our services and frequent communications.

Holder's rights

You have the right to access your personal data, request its correction, updating or deletion, as well as to object to the processing of your personal data in certain circumstances. You also have the right to request portability of your personal data. If you wish to exercise any of these rights, please contact us through the means indicated at the end of this policy.

Personal Data Collected

We collect personal data that you provide to us with your consent while using this website or other complementary channels of the company, such as: your name, email, phone number, billing information, among others.

The HANDYTECMOBI S.A. team will refrain from incorporating such data into its databases (hereinafter "BDD") except for reasons of force majeure or specific reasons to the extent permitted by law; for example, the customer or user suffers a serious technological crisis that jeopardizes its BDD making the data processed by HANDYTECMOBI S.A. the only existing backup of such data, or the customer or user explicitly requests to be contacted by us through the acceptance of this privacy policy.

Use of personal data

We use your personal data to provide and improve our services, respond to your inquiries and requests in detail, send you information relevant and related to our business activity, perform statistical analysis, structure automated and/or market decisions without any discrimination, as well as to comply with our legal and regulatory obligations.

Sharing your personal information

We may share your personal data with third party service providers such as our web hosting providers, payment processors, email services, among others as strictly necessary. We may also share your personal data when required and justified by law.

Confidential communication via e-mail

The content sent through corporate e-mail accounts from HANDYTECMOBI S.A., including its data and attached documents, is confidential and for the exclusive availability and use of the recipient(s). Any use, dissemination, distribution and changes are strictly prohibited. If you are not the correct recipient of any of these mailings, please notify the person who sent the message and delete the original message along with any physical or electronic copies in your possession.

Retention and deletion of data

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, and in accordance with our internal policies, unless longer retention is required or permitted by law. We will delete your personal data when it is no longer needed for those purposes, unless we need to retain it to comply with our business and legal obligations.

Security of personal data

We have adopted the necessary security levels for the protection of personal data and our BDD, and we have configured all the technical and organizational means and measures within our reach, in accordance with the best market practices, to prevent the loss, misuse, alteration, unauthorized access and illegitimate theft of data provided to HANDYTECMOBI S.A. These measures include, among others, access control, password management and training of our staff on data protection. However, the holder must be aware that technological security measures are not unbreakable.

Sensitive data

We do not intentionally collect or process sensitive personal data of any nature and in particular of any minors, without the explicit consent of their parents or legal guardians. If at the time of providing the service(s) of HANDYTECMOBI S.A. to our customers or contacting the users of this website, it is verified that the data processed or received belongs to minors, the authorization of whoever has the legal representation of the minor will be requested immediately.

Modifications to the privacy policy

We reserve the right to modify this privacy policy at any time. Any changes to this policy will be effective immediately upon posting of the updated privacy policy on this website. We encourage you to review this privacy policy regularly to be aware of any changes that have been made.

Contact details of the person in charge of the treatment:

If you have any questions about this policy, you can contact us using the form Attention LOPDP Requirements.

  • Address: Av. de los Shyris N36-120 & Suecia, Allure Park Building, 9th Floor
  • Phone number: +593 02 224 3559